Accept an invitation

For tenants invited by building staff. Use the email address that received the invitation.

1. Open the Sicket invitation email and follow its link.
2. Sign in or create your account as the page asks. If you already have an account, use it rather than creating another.
3. Verify your email when asked.
4. Check the home shown during setup.
5. Continue with the correct home, or choose This is not my home and enter the correction.
6. Complete any remaining setup steps.

Will I need approval?

If staff selected your home and you accept it unchanged, no separate home review is needed.

If you enter a home yourself, change the preselected home, or join from a bulk invitation, staff must approve it first. You will see a waiting screen until approval. Refreshing or signing up again will not speed this up.

Several people can join the same home using separate accounts. You do not need a new home record for each resident.

If the invitation does not work

An expired or revoked invitation needs staff help. Ask staff to resend or replace it.

If the address is not yours, do not create an account for that address. Ask staff to send the invitation to the correct email.

If you lived in the building before, you can rejoin with your existing email and account.

Next: Finish account setup.