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Announcements and banners

What this guide helps you do

Section titled “What this guide helps you do”

Create building communications when your role allows it.

Who can do this

Section titled “Who can do this”

Landlords with communication permissions for assigned buildings.

Where to find it in Sicket

Section titled “Where to find it in Sicket”

Use Announcements for full messages and Banner for short high-visibility building messages.

Create an announcement

Section titled “Create an announcement”
  1. Open Announcements.
  2. Choose Create Announcement.
  3. Enter a title and description.
  4. Select the type.
  5. Confirm the building scope.
  6. Set the time window.
  7. Choose whether to show an in-app notification.
  8. Choose whether to send email.
  9. Publish.

Create or update a banner

Section titled “Create or update a banner”
  1. Open Banner.
  2. Select the building.
  3. Enter a short message.
  4. Enable the banner.
  5. Save.

What happens next

Section titled “What happens next”

Announcements appear during their time window and can optionally notify tenants.

Banners appear as a short building message while enabled.

Common issues

Section titled “Common issues”

If the scope selector is hidden, you may only have one available building.

If email delivery is off, tenants will not receive an email for that communication.