How can we help?
Search above using everyday words, such as profile picture, invite a tenant, or wrong home. On a phone, open the menu to browse all guides.
Everyday tasks
Section titled “Everyday tasks”Help for your role
Section titled “Help for your role”TenantsJoin your building, report a problem, and follow updates. LandlordsManage assigned buildings, help residents, and coordinate work. ObserversRead building information with limited, read-only access. Organization adminsSet up buildings, manage access, and look after your plan.
Not sure which role you have? Open the account menu in Sicket, or read Roles and permissions.
New to Sicket?
Section titled “New to Sicket?”Start with Getting started or Using Sicket on a phone. You do not need to learn every feature before using it.
Something is not working?
Section titled “Something is not working?”Try sign-in help, ticket help, or missing buildings and updates.
For a repair or a question about your home, contact your building’s staff through Sicket. Do not wait for a ticket response in an emergency.
About the pictures in these guides
Section titled “About the pictures in these guides”Screenshots show the current dashboard using Willow Homes, a fictional organization with one eight-home building. Names, email addresses, and reports are examples, not customer information. Your colors, available features, and menu items depend on your role and plan.
Select a screenshot to open it at full size. On a phone, you can zoom in.