Skip to content

Create and manage announcements

For organization admins and assigned landlords. Open Announcements > Create Announcement.

  1. Select the building or buildings.
  2. Add a short title, message, and announcement type.
  3. Choose Start now or a future start date and time. Add an end date only if the notice should stop automatically.
  4. Choose whether to show an in-app notification.
  5. Separately choose whether to send email and who should receive it.
  6. Review the audience, timing, and delivery choices, then publish.

A notice can be emailed without showing an in-app notification. Turning one delivery channel off does not turn the other off.

If Start now is off, you can choose to email immediately or when the announcement starts.

For example, publish a maintenance notice today and email it now so residents have time to prepare, even if the notice’s start is later. Or choose delivery at the start when advance notice is not needed.

Check your timezone in Settings > Profile if the displayed time is unexpected.

Open the announcement to see its details and available actions. Published message content is locked; use only the editing controls Sicket still offers for its timing, scope, or delivery settings.

Use Archive when it should no longer be active. Staff can find archived notices through the announcement page’s archive/status controls. Archiving is not a new publication.

The original announcement email is not automatically resent every time you edit it.

Building scope controls who can read the notice. Email audience controls who receives the optional email. These are separate choices.

Avoid private resident information in shared notices. For individual requests, use the relevant ticket instead.