Core concepts
These pages explain the product model behind the tutorials.
Read these first
Section titled “Read these first”- Organizations, buildings, and scope
- Roles and permissions
- Tickets
- Notifications
- Privacy and visibility
- Billing basics
How to use concept pages
Section titled “How to use concept pages”Concept pages are not full workflows. Use them when you need to understand why a tutorial asks you to select a building, choose a ticket type, or review visibility.